Botfuel
AI-based platform for customer support automation
Location
- 75002
- Paris
- France
Description of your activity
- Botfuel est une solution pour les entreprises souhaitant automatiser leurs relation clients en déployant des services conversationnels.
Objectives
Description
French start up, founded in 2016, based in Paris. We raised 5m so far.
We offer an AI-based platform for customer support automation.
It is used by the biggest French companies. Amongst others our clients are Club Med, La Poste, Societe Generale, CDiscount.
Depending on the industry, we automate up to 60% of customer requests. Our monthly subscriptions are in the 2,000 - 10000$ range, and this is always a small fraction of our the cost savings our clients achieve.
Offers
- Advice and/or services
- Partnership
Needs
- Accompaniment / acceleration
- Partnership
- Provision of specific human resources on an ad hoc basis
BtoB Meetings
Industry
- E-commerce
- HR Optimization
- Organization
- Telecommunications
- Web services
Funding
- Sector of activity / investment
- BtoB Products and Services
- BtoC Products and Services
- Stage of maturity / investment
- Start-up stage (series A)
Artificial Intelligence
- Classification & clustering
- Information extraction
- Machine learning
- Natural Language Processing
- Training
Start-up
Participants
Javier GONZALEZ HELLY
Co-Founder
Landmarks
- Year of creation : 2016
- Turnover : NC.
- Workforce : 10 - 99
- Company Category : Start-up
- Village :
Company Details
Fields of application
- Agri-food
- Automotive
- Banking & Insurance
- Furniture
- Telecom
- Transport